Last Updated: August 08, 2024
Zopfly LLC (“we,” “our,” “us”) is dedicated to protecting the privacy of our customers and visitors (“you,” “your”). This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you interact with our website, [www.zopfly.com], and our services. By using our website, you consent to the collection and use of your information in accordance with this Privacy Policy.
1. Information We Collect
1.1 Personal Information
We collect personal information that you provide to us directly when you:
- Register for an account on our website
- Place an order for products or services
- Subscribe to our newsletter
- Participate in surveys, contests, or promotions
- Contact our customer support team
This personal information may include:
- Full name
- Email address
- Phone number
- Billing and shipping address
- Payment information (processed through secure third-party gateways)
- Account login details (username, password)
- Purchase history and preferences
1.2 Non-Personal Information
We automatically collect certain non-personal information when you visit our website, including:
- IP address
- Browser type and version
- Device information (e.g., operating system, mobile device type)
- Referring website URLs
- Pages visited on our website and time spent on each page
- Cookies and other tracking technologies
2. How We Use Your Information
We use the information we collect for a variety of purposes, including but not limited to:
2.1 Providing and Improving Our Services
- Processing and fulfilling your orders, including sending you order confirmations, shipping updates, and invoices
- Managing your account and providing you with customer support
- Analyzing your preferences to improve our product offerings and website functionality
- Personalizing your experience by displaying content tailored to your interests
2.2 Communication
- Sending you promotional emails, newsletters, and special offers that may be of interest to you
- Responding to your inquiries, feedback, and requests
- Notifying you about changes to our services, policies, or terms
2.3 Legal Compliance and Security
- Ensuring the security and integrity of our website and services
- Detecting, preventing, and addressing fraud, security breaches, and other prohibited activities
- Complying with legal obligations, including responding to lawful requests from public authorities
3. Sharing Your Information
3.1 Third-Party Service Providers
We may share your personal information with third-party service providers who perform services on our behalf, including:
- Payment processing (e.g., Stripe, Square, PayPal)
Order fulfillment and shipping - Email marketing and customer relationship management (CRM)
- Data analysis and website analytics
- Hosting and IT services
These providers are contractually obligated to protect your information and use it only for the purposes specified by Zopfly LLC.
3.2 Payment Gateways
Your payment information is securely processed by third-party payment gateways (Stripe, Square, PayPal) and is not stored on our servers. Each payment gateway has its own privacy policy, and we encourage you to review their policies to understand how your information is handled:
3.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new owner. We will notify you of any changes to ownership or the use of your personal information, as well as any choices you may have regarding your information.
3.4 Legal Requirements
We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
4. Security of Your Information
We implement a variety of security measures to protect your personal information, including:
- Secure Socket Layer (SSL) technology to encrypt sensitive information transmitted over the internet
- Firewalls and intrusion detection systems to prevent unauthorized access to our servers
- Regular security assessments and audits of our systems
While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee the absolute security of your information, and you provide it at your own risk.
5. Cookies and Tracking Technologies
5.1 What Are Cookies?
Cookies are small text files that are placed on your device by websites you visit. They are widely used to make websites work more efficiently, as well as to provide information to website owners.
5.2 How We Use Cookies
We use cookies to:
- Enhance your browsing experience by remembering your preferences and settings
- Analyze website traffic and usage patterns to improve our services
- Track your interactions with our website and marketing campaigns for targeted advertising
5.3 Types of Cookies We Use
- Essential Cookies: These are necessary for the operation of our website and enable you to use its features.
- Performance Cookies: These collect information about how visitors use our website, such as which pages are most popular, and help us improve the user experience.
- Functionality Cookies: These allow our website to remember choices you make (e.g., language preference) and provide enhanced features.
- Targeting Cookies: These are used to deliver advertisements that are relevant to your interests based on your browsing behavior.
5.4 Managing Cookies
You can control cookies through your browser settings. Most browsers allow you to refuse cookies or delete them after they have been placed on your device. However, disabling cookies may affect your ability to use certain features of our website.
6. Third-Party Links
Our website may contain links to third-party websites that are not operated by Zopfly LLC. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any third-party websites you visit.
7. Your Rights
7.1 Access and Correction
You have the right to access the personal information we hold about you and to request corrections if it is inaccurate or incomplete. To exercise this right, please contact us using the information provided below.
7.2 Data Portability
You may request that we provide you with a copy of your personal information in a structured, commonly used, and machine-readable format.
7.3 Deletion
You have the right to request that we delete your personal information, subject to certain legal exceptions. If you wish to have your information removed from our systems, please contact us.
7.4 Opt-Out of Marketing Communications
You can opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions included in our emails or by contacting us directly.
7.5 Do Not Track
Our website does not respond to “Do Not Track” signals. However, you can control tracking through your browser settings and by managing cookies.
8. Children’s Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information from our records.
9. International Data Transfers
If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located. By using our website, you consent to the transfer of your information to the United States, which may have different data protection laws than your country of residence.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and the “Last Updated” date will be revised. Your continued use of the website after any changes constitutes your acceptance of the updated Privacy Policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us at:
Zopfly LLC
Email: info@zopfly.com
Phone: +1 (415) 329-9443
Address: 3614 E Ferry Ave, Spokane, WA 99202, United States